As I saw people for the first time in 2011 I noticed how excited everyone is for a new year. If last year was good, you are hoping for more of the same. If last year was bad, you are happy to put it behind you and start over. As I thought about that, it occurred to me that every day we have the chance to start over. You can choose to continue what worked well the day before and change what didn't.
We've all read lots of books and articles on giving feedback, but what is the best way to receive feedback? My default response used to be to explain my position, show how I do what the person is asking, or show how I wanted to but someone else prevented me. If I am caught off guard or stressed, these are still my gut instincts. However, I have learned two much more constructive ways to respond to feedback that I strive to use more often. The first started as I became more self-aware and felt comfortable and safe acknowledging and working on my weaknesses. If someone points something I am aware of and I feel safe (i.e., it is pointed out in a private forum versus a public forum) the best thing I can do is say "I know, do you have any suggestions or advice that will help me?" If someone has the courage to step out of their comfort zone to point out a way I can improve, it is a safe bet they've thought about it beforehand. The second way to handle...
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