Seriously, one of my favorite shows on TV right now is Undercover Boss. Tonight's episode featured the President of Uni First going undercover in various plants across the country to work on the floor. I delivered on what I've come to expect from all the episodes: it let's the boss see and hear things he/she never would on an official visit, it exposes those under-appreciated yet very hard working employees and gives them a very public thank you, and it provides amazing leadership lessons. Tonight's lesson was actually pointed out on two of the stops: the best made designs/plans/processes can be approved by asking the people who will be doing it everyday. In one case, the employee had already worked with a maintenance crew to incorporate her design ideas and it was saving the company an estimated 30-60 minutes a day. In the second, the President decided to send a crew down to work with the employee who pointed out the flaws. If you aren't watching this show, look for it on Netflix or your cable's OnDemand. It is definitely worth an hour of your time and I promise you'll learn something that can be incorporated into your working life.
The Myers-Briggs Type Indicator (MBTI) is based on the work of Swiss psychiatrist Carl G. Jung. Jung observed that people have inborn preferences for gathering information and making decisions and that these preferences guide an individual’s behavior. The mother/daughter team of Katherine Cook Briggs and Isabel Briggs Myers expanded on Jung’s theories and created an assessment to make the combined work accessible to all individuals. Today, the assessment is used by most Fortune 100 companies and over two million people worldwide, annually. The assessment identifies an individual’s inborn preferences on four dichotomous scales: where you focus your energy, how you prefer to take in information, how you make decisions, and how you deal with the outer world. Type is best used to understand other people, improve communication, and develop individual skills. The first dichotomy is Extraversion (gets energy from other people) and Introversion (gets energy from reflection). The second is
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