Sunday, January 9, 2011
Are You Watching TV?
Seriously, one of my favorite shows on TV right now is Undercover Boss. Tonight's episode featured the President of Uni First going undercover in various plants across the country to work on the floor. I delivered on what I've come to expect from all the episodes: it let's the boss see and hear things he/she never would on an official visit, it exposes those under-appreciated yet very hard working employees and gives them a very public thank you, and it provides amazing leadership lessons. Tonight's lesson was actually pointed out on two of the stops: the best made designs/plans/processes can be approved by asking the people who will be doing it everyday. In one case, the employee had already worked with a maintenance crew to incorporate her design ideas and it was saving the company an estimated 30-60 minutes a day. In the second, the President decided to send a crew down to work with the employee who pointed out the flaws. If you aren't watching this show, look for it on Netflix or your cable's OnDemand. It is definitely worth an hour of your time and I promise you'll learn something that can be incorporated into your working life.