Skip to main content

Attitude is Catching - What Are You Spreading?

As I dropped my toddler off at daycare today one classmate was already crying, another was literally on the verge, and two more (including mine) started before I left.  I left with a guilty relief thinking "I am so glad I don't have their job today" and "those gift cards do not even cut it for what they put up with."  You've seen it, one child is crying because he fell and the others cry not necessarily because they are hurt but seemingly out of a type of empathy.

It goes the other way, too!  Watch any group of people (male or female) of any age get started laughing and once it gets going it is almost impossible to stop.  There isn't one leader, it is just a ripple of feeling that touches everyone in it's path.

It may be a funny story when it happens in a pre-school room, but it happens in the office, too.  Whether you are the CEO or a front-line contributor, your attitude directly impacts every person with whom you come into contact.  And each person's attitude is a mix-mash of everyone else they have come in contact with that morning from the bus driver that waited for them and the barista that remembers their order or the driver that cut them off on the freeway and the taxi that splashed mud all over their outfit before they even managed to walk in the door.

We all have good days and bad days and we all have reactions we are proud of and ones we wish we could take back.  As the sun sets and you think about the events of the day, think about a few things as well.

When you walk in the door do people tense up or relax?  (Hint, they probably do a more exaggerated version when they see your e-mail pop up on their screen so it is worth noting the subtle hints.)

What habit can you form to give yourself processing time before you react to bad news or a rude e-mail?  (Hint, If you can, take a walk around people with the attitude you want to "catch.")

Most importantly, what attitude do you want to spread tomorrow? (And every day after that?)

How will you accomplish your goal?  (Yes, I am asking you to experiment on your co-workers.  Come on, it's Friday!!!!)

Don't forget to share your "experiments" and favorite observations in the comments section below!

P.S. Don't share this post with your co-workers before your experiment or it will completely invalidate the scientific results.






Comments

Popular posts from this blog

What an Extraverted Intuitive Needs to be Productive

The Myers-Briggs Type Indicator (MBTI) is based on the work of Swiss psychiatrist Carl G. Jung. Jung observed that people have inborn preferences for gathering information and making decisions and that these preferences guide an individualā€™s behavior. The mother/daughter team of Katherine Cook Briggs and Isabel Briggs Myers expanded on Jungā€™s theories and created an assessment to make the combined work accessible to all individuals. Today, the assessment is used by most Fortune 100 companies and over two million people worldwide, annually. The assessment identifies an individualā€™s inborn preferences on four dichotomous scales: where you focus your energy, how you prefer to take in information, how you make decisions, and how you deal with the outer world. Type is best used to understand other people, improve communication, and develop individual skills. The first dichotomy is Extraversion (gets energy from other people) and Introversion (gets energy from reflection).  The second...

Your Personal Plan - Part 1

Every January 1 there is a rush to make New Year's Resolutions.  I don't know about you, but a list of resolutions never seems to stick for me.  In the training and development area we are constantly talking about Executive and Individual Development Plans.  I will be honest, I can really get into these with a client.  But, I don't have one in the form I recommend.  Is this part of do what I say, not what I do?  Maybe.  Maybe not. I've been thinking that one plan for what you want to accomplish at work and one for home and one for your volunteer work can be as aggravating (and ultimately useless) as trying to maintain a paper calendar at work, an outlook calendar, a hanging calendar on the fridge at home, and a google calendar for your extracurriculars. I think what we really need is a one-stop shopping personal plan that merges everything you do now and everything you want to achieve in the next five years (or whatever time period you are using). ...

What Do Elmo, Colbie Caillat, and Daniel Goleman Have in Common?

"When your monster wants to throw things and your monster wants to shout, there's a way to calm your monster, and chill your inner monster out."  We laugh when we play this for our young child and the cute little Elmo turns into a monster and we dance with our little one when Colbie Caillat melodically sings "Belly Breathe."   http://youtu.be/_mZbzDOpylA   Toddlers are notorious for meltdowns.  All the research says it is because they don't have the words to express their feelings and guide the parents to stay calm. But what about when you are at work and YOUR monster wants to throw things?  The Emotional Quotient Inventory (EQ-i), a popular emotional intelligence assessment, includes Emotional Management and Regulation as one of composite scales with Stress Tolerance and Impulse Control as subscales.  In other words, how well can you chill your inner monster out? In his book  Emotional Intelligence , Daniel Goleman, posits that 20 percent of an in...